Partners can designate whether customers receive order updates from the Partner or the Brand.
Email sharing options
- Share customer email: This option enables Brands to send transactional emails to customers related to their purchased products, like order confirmation and shipping updates. Brands are not allowed to send marketing emails to these customers without the customer opting in. Partners that have not set up transactional emails can use the Brand's method for communication.
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Don't share customer email: Partners hold all communication with the customer. If Partners have transactional emails set up, customers receive email updates directly from the Partner about their purchased Catalog products. In addition, Partners can elect to receive Brand transactional emails or not by selecting one of the following:
- Send transactional emails to me: Partners get all updates directly.
- Don't send transactional emails to me: Partners do not receive Brand order update emails.
You can configure these settings in Settings > Email sharing.