Whether you're curious how much you paid to Canal for a single shipment or you're reconciling payments for accounting purposes, you'll find everything you need on your Payment History page. You can find this page under Reports > Payments.
Reading your Payment history
This page allow you to download all CSV of previous transactions and consists of:
- Date: This will reflect the date of the transaction
- Descriptor: The reason for the charge. This will either be Canal Fees or What is owed to your Suppliers
- Payment method:This is the account we charged for that transaction
- Amount Paid:Total amount charged by Canal
You can read more about billing here.
Reading the Orders CSV
This CSV is related to what we charge you to pass on to your Suppliers and the fees associated with Canal. The report contains:
- Order: Your order number in Shopify
- Order Date: The date the order was placed on your site
- Supplier Order: Order number in the Supplier's Shopify
- Line item type: We break down the charge to show you how much of the total cost is going to your Supplier for shipping and their commission percentage
- Supplier Commission: The agreed upon commission percentage of the Supplier
- Payment processing fee: Fees are (2.5% + $0.30 per transaction) for credit card or (0.4% transaction fee) for ACH
- Canal Transaction Fee Charge: Canal's cut for powering the order
You can view and download and example of this CSV here.