Canal's shipping options differ depending on your store's Shopify plan. If your Retailer is on Shopify, activate multi-origin shipping in Shopify by following the steps here. If your Retailer is using Canal's API, then the shipping-rates endpoint will automatically provide the agreed upon flat rate.
Shopify Basic vs Shopify Advanced, and Plus plans
Advanced plans
If you are on Shopify Advanced or Shopify Plus plans we will automatically add a Canal Delivery Profile to your App Shipping Profiles when you install the app. This allows our app to control the shipping rates of any Canal products, based on the terms agreed to in your proposal.
Additionally, the Canal Delivery Profile gives you access to our dynamic shipping rate option. Selecting this option will pass the shipping rate from the Supplier's website through to your checkout.
Basic plan
If you are on the Shopify Basic plan Canal will automatically set up a new shipping profile with the agreed upon flat rate for each new Supplier when the proposal is accepted. If you and your Supplier partner re-negotiate shipping terms, Canal will update the rate automatically.
Note: Supplier’s dynamic rate is available for customers using Shopify Plus or higher. If you are using Shopify Basic, you’ll need to upgrade your account to include carrier shipping or switch to Shopify Yearly Billing to gain access. Once you upgrade or switch, please contact us to get access.
How does shipping work with my free shipping threshold?
Both the Suppliers products and your products will count towards your free shipping threshold. This was designed with the best customer experience in mind. Supplier shipping rates will still be added separately for Supplier products in the order. If you do not want Canal products to count toward your site's free shipping threshold, you can navigate to "Settings" > "Shipping & Orders" > select "Separated" for your Free Shipping Contribution setting.
*Note: For this feature to work you will need to download and onboard onto the Canal for Suppliers app. You are required for us to have both apps for us to correctly calculate your cart's shipping totals. This is currently a Beta feature on Canal.