Catalog will prompt you to add as much information as possible when onboarding but can always be updated by selecting your logo in the top right of the Catalog app > Settings.
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Brand Info
All information added on this page will be visible to Partners on your profile! You can edit this information under Settings > Brand info > Go to profile.
- Banner Image & Brand logo
- Return policy link: Link to your store's online policy page for Partners to reference.
- Ships to information: Locations that you ship to. We'll pull this in from Shopify if applicable, but feel free to override here.
- Customer support contact: Email for receiving inquiries about refunds, returns, and fulfillment from brands.
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Contact Information
Add this information during onboarding. You can update it at any time.
- Primary: Main email for receiving proposals, billing, and orders from Catalog.
- Additional contacts: Secondary email that will be CC'd on all proposals, billing, and orders from Catalog.
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Payment & Pricing
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Shipping & Inventory
All information added on this page will be visible to Partners to give them an idea of your shipping times.
- Shipping Policy: Provide a summary of your shipping prices and policies.
- Shipping rate: Catalog suggests Partners use our Dynamic shipping option. If not possible, this amount will be collected from the Partner.
- Average fulfillment time: Indicate how long it takes to fulfill a new order.
- Low inventory threshold: When inventory reaches this level, the product will be marked as "Low Inventory" to notify Partners.
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Run a Test order
To ensure orders are pulled into your backend correctly we suggest running a test order. This article will walk you through how to complete that in Catalog's app.