When partnered with Nordstrom your payouts will be handled outside of Canal via HyperWallet. In addition, adding a payment method to your Canal for Suppliers account is required to cover the associated Canal fees that are charged weekly.
HyperWallet account creation
During your Mirakl set up you will be prompted to add the below information. This information is required before your HyperWallet account can be created by Nordstrom.
- Bank Account
- Tax ID
- Other KYC business info
Payout cadence
Nordstrom pays Supplier partners weekly using HyperWallet. You can generally expect your payouts to be processed each Tuesday.
Exporting payout reports
Payout reports can be exported directly from Mirakl.
*For questions related to HyperWallet and your account you will need to reach out to Nordstrom directly at canalsupport@nordstrom.com