Below is a step-by-step guide to onboarding along with a video for visual learners:
Step 1: Receive an invitation to join Canal
Accept the invitation to join Canal sent via email by your partnered Supplier.
Step 2: Enter your Shopify domain
After clicking “Get Started” enter your Shopify URL and click “Continue to App.”
Step 3: Install app
Next you’ll be redirected to Shopify, where you’ll have the ability to click “Add sales channel.” This installs the Canal app and brings you to the first onboarding screen.
Step 4: Complete in-app onboarding
After app installation, you'll be prompted to complete the Canal app onboarding steps.
- Enter contact information
- Primary contact email
- Customer Service Email
Specify brand information including
Brand name & description
Brand Banner Image
- Add payment information
- ACH or Credit Card
- Select shipping settings
Have a brand you want to partner with on Canal? Learn how to refer them here!