To add or remove products from the Catalog app, products must be made available on the Catalog for Brands Sales Channel. Once in the Catalog for Brands app, click the Catalog tab and this section will allow you to view and edit your Available or Paused products.
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Adding Products
To make products available for Partners, navigate to the Catalog tab and select Add products.
Within the Add products modal you can search for products you want added to your Catalog. To make products available you'll need to select the box to the left of the product > Add.
*Products will need to be Active in your backend to appear in the list
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Removing Products
Brands remain in full control of their products after listing them on Catalog. When removing products from Catalog you have 2 options:
- Pausing
- Removing
Pausing
Pausing is temporarily removing the ability to sell this product for all Partners. You should pause products when you are experiencing inventory or fulfillment issues, or when seasonal constraints apply. To pause selling on a product navigate to Catalog > Select the box to the left of the items you want to pause > Bulk actions > Pause selling. You will need to enter a reason for pausing before you can proceed. Once products are paused you can find them under the Paused or All tabs.
Pausing will affect all of your Partners products, this will immediately mark Partner products out of stock and notify them via email. Partners can request to sell paused products, but they will not be able to sell until the product is resumed. Any existing open orders can still be fulfilled but no new orders will be received for the product while it is paused. To resume selling, navigate to the Paused tab > Select the box to the left of the items you want to resume > Resume.
Removing
Removing a product will permanently remove the ability to sell this product for all Partners. You can utilize this if you no longer want to sell a product or if you wish to receive new proposals from all Partners. To remove a product navigate to Catalog > Select the box to the left of the items you want to remove > Bulk actions > Remove from Rokt Catalog.
This will immediately mark Partner products out of stock and notify them via email. We recommend changing the product's status in the Shopify admin to "Draft" or "Archived". Alternatively, you can hide these products automatically by creating an automated collection in Shopify that displays in-stock products only.
Removing outside of Catalog
Brands can also remove products from Catalog by taking action within Shopify. You can do so by:
- Removing the Catalog sales channel from the product
- Marking a product as draft or archived
- Deleting a product
Partners will still be notified via email and products will be marked out of stock.
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Listing products on EDI
To list your products to Catalog via EDI you can follow the steps below
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- From your system of record, send the 832 & 846
- Return to Catalog
- Verify product listings were imported from the 832
- Verify inventory levels were synced from 846
You can find more information on onboarding with EDI here.